Posh Princess Palace Birthday Party Agreement
To Help Us Provide You With the Best Birthday Party, Please Adhere to the Following Policies:
Your party is officially booked once you have paid the deposit and signed the Agreement.
Security Deposit & Gratuity: A two-hundred-dollar ($200) non-refundable deposit is due at the time of booking and signing this Agreement. Should any party be canceled and not rescheduled, the deposit will be forfeited in its entirety. The deposit payment will be credited toward your final bill. An eighteen percent (18%) service gratuity is added to all party packages. If you book a party within 7 days of the Event Date, a $25 rush charge will apply.
Duration & Details: Parties will begin promptly at the time indicated above. All activities are carefully planned, and any child that arrives late may not be able to join the activity which is currently taking place. All party packages last between 1 hour 45 minutes - 2 hours long (unless otherwise stated in this Agreement). In an effort to avoid minor traffic both at the point of arrival and during the departure of the premises, we ask that you please accompany any of your guests that are waiting to be picked up, outside in front of the spa.
Cancellations, Rescheduling, and Refunds: The deposit is non-refundable. We require 14 days’ notice to reschedule your party. We do our best to work with you when the need to reschedule occurs; however, it is based on availability. There will be a $15 charge for a date change or rescheduling request. In cases of inclement weather, serious illness, or other unforeseen emergencies, Posh Princess Palace LLC reserves the right to reschedule your party.
RSVP Confirmations: You must confirm your final guest count with Posh Princess Palace 4 days prior to the Event Date. This is the number Posh Princess Palace will use to plan your party, and you will be charged accordingly. Once you provide a final head count, you can only add additional guests with the consent and approval of Posh Princess Palace.
Guest Attendance: Some guests may not show up even if they RSVP. Please remember that you will be charged for the final guest count you confirmed prior to the party, regardless of whether or not all confirmed guests attend.
Additional Guests: Our party packages cover the Guest of Honor and confirmed guests. We prepare our parties based on the final headcount given to us prior to the party. In the event that additional children show up and/or are invited to the party without our knowledge, the client will incur additional fees per child.
Liability: Posh Princess Palace LLC, its owners, affiliates, and employees assume no responsibility or liability for accidents that may occur on the premises. We assume no responsibility for allergies relating to food items, clothing, make-up, injuries to party guests, or property damage that occurs before, during, or after the party.
As professional party planners, we can assure you that we will provide a safe environment for you and your guests. All liability will lie strictly with the Party Host. You must inform the parents of each guest that we will use skin products and food that may contain dairy, oatmeal, nuts, and other allergy-producing items. You are responsible for ensuring that each child has permission from their parent or guardian to use all our products.
If there is a child that must not come into contact with any of our dairy products, nut products, makeup, nail polish, clothing, etc., you, the Party Host, are responsible to advise us and are responsible in making sure that the child does not come into contact with those products.
Please note that all services provided to the Guest of Honor and the participating guests are for entertainment purposes only. Manicures and pedicures consist of light filing, buffing, massage, and polish. We require guests to arrive with natural nails only, as we are unable to remove gel polish. We do not use harsh or mechanical tools on the children.
Photos and Video: We always encourage parents to take as many photos and recorded videos as possible. Photos and videos taken by Posh Princess Palace LLC are under the sole ownership of Posh Princess Palace LLC, and we may use them for promotional purposes on our website, social media accounts, print ads, or publications.
Adult Attendance: It is expected that the Party Host will remain present and in attendance throughout the entire duration of the party. A limited number of parents/ guardians are welcome to sit back and relax in our Parent Lounge.
Food & Drinks: The Party Host may increase the number of cupcakes, pizza, drinks, and sparkling cider provided by us in their party package. Therefore, outside cake, hot food, and/or alcoholic beverages are not permitted in our venue. Instead, the Party Host may provide sandwiches, charcuterie treats, and soft drinks for the adults in attendance.
Your party balance is due the day of the party and may be paid by debit, credit, or cash. NO checks, please.